NowyStyl_Raport CSR_2020-2021_EN

T oday, we are presenting to you the latest Sustainability Report of Nowy Styl. Although it refers to our operations in 2020/2021, it was actually prepared at a special time. As we were preparing it, the whole world anxiously followed the developments in Ukraine. The war threatened the health and lives of many people, but it also caused massive economic turmoil, especially on European markets, which are the core of our company’s operations. We stand against unjustified aggression and acts of violence taking place in Ukraine, where we send our thoughts and actions. For this reason, we have decided to leave the Russian market. We believe this to be the only right decision, which will contribute to the mass voice of the international community calling for immediate cessation of hostilities. Nor can we forget about the ongoing COVID-19 pandemic, which has started a period of immense uncertainty and left a lasting mark of change on both the economy and our daily lives. The effects of the pandemic presented us with a number of challenges related to adjusting our offering to the changing reality, needs and expectations of customers. We are already working on expanding our range of home office furnishing products, which have gained popularity in recent years, while on the other hand we are keeping a close eye on new office trends. Shortly before the launch of this report, we issued a publication entitled ‘Reunion: a new reality in the office’ . It is based on the concept of the office as a place to meet, integrate and rebuild relationships in teams. We are already implementing products to enable this concept and support the dynamic Agile working style. In this difficult period, we have not given up on investment projects. In recent years, there were no trade fairs or other industry events, which had been the place for presenting our company’s offering and winning new customers. So keeping in GRI 102-14 Dear Reader, Letter from the Management Board 02